Your privacy is a priority at baijee. This Privacy Policy explains exactly what personal data we collect from Bangladesh players, how we use it, who we share it with, and how we keep it safe. Please read this document carefully before using the baijee platform.
1.1 baijee is an online gaming and sports betting platform serving players in Bangladesh. We take the privacy of our users seriously. This Policy sets out, in clear and transparent terms, exactly what personal information we collect when you visit baijee.org, why we collect it, how we use it, and the choices you have over your own data.
1.2 This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. Together, these three documents form the complete framework governing your relationship with the baijee platform.
1.3 We may update this Policy from time to time to reflect changes in our data practices, technology, or applicable regulations. The most current version is always published on this page with the effective date shown at the top. Continued use of baijee after an update constitutes your acceptance of the revised Policy.
1.4 All personal data we hold is processed with care, stored securely, and handled strictly for the purposes described in this document. baijee does not sell, rent, or trade personal data to third parties for their own marketing or commercial purposes.
2.1 For the purposes of this Privacy Policy, baijee acts as the data controller in respect of personal data collected through the baijee.org platform. As data controller, baijee determines the purposes and means by which personal data is processed.
2.2 If you have any questions regarding how your personal data is handled, or wish to exercise any of the rights described in Section 10 of this Policy, please contact the baijee data team at the email address provided in Section 15.
3.1 baijee collects personal data through several channels: directly from you when you register or use the platform, automatically through technical systems as you browse the site, and occasionally from third parties such as payment providers or identity verification services. The categories of data we collect are set out below.
3.2 Registration & Identity Data
3.3 Identity Verification (KYC) Data
3.4 Financial & Payment Data
3.5 Technical & Usage Data
3.6 Communications Data
4.1 baijee uses personal data for the following specific purposes. We only process data where we have a valid legal basis to do so, as described in Section 5.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial and payment data | Contract performance |
| Anti-money-laundering (AML) monitoring | Transaction history, identity data | Legal obligation |
| Fraud prevention and security | Technical data, financial data | Legitimate interest |
| Responsible gaming monitoring | Betting history, session data | Legal obligation / legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Platform improvement and analytics | Technical and usage data | Legitimate interest |
| Promotional communications (opted-in only) | Contact data, betting preferences | Consent |
4.2 baijee does not use automated decision-making processes that produce significant legal effects on players without a human review step. Where automated systems flag an account for AML or fraud concerns, a qualified member of the baijee compliance team reviews the case before any account action is taken.
5.1 Contract Performance. The majority of data processing on baijee is necessary for the performance of the contract between you and baijee — specifically, to operate your account, process your transactions, and deliver the gaming services you have signed up for. Without this data, we cannot provide the service.
5.2 Legal Obligation. Certain processing activities are required by law. These include identity verification to prevent underage gambling, anti-money-laundering checks, and the maintenance of transaction records. baijee is required to conduct these activities regardless of your preferences, and you cannot opt out of processing performed on this basis.
5.3 Legitimate Interest. baijee processes some data on the basis of legitimate interests — for example, monitoring platform usage to improve performance, detecting and preventing fraud, and analysing betting patterns to identify potential problem gambling. In each case, baijee has assessed that its legitimate interest is not outweighed by your privacy rights.
5.4 Consent. Where processing is based on consent — principally for marketing communications and optional analytics cookies — you may withdraw your consent at any time by contacting [email protected] or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
6.1 Payment Providers. In order to process your deposits and withdrawals, baijee transmits the minimum necessary data (typically your mobile wallet number and transaction amount) to bKash, Nagad, Rocket, or Upay. These providers operate under their own privacy policies and security standards. baijee does not receive or store your full wallet PIN or any credential that grants access to your mobile banking account.
6.2 Identity Verification Partners. Where enhanced KYC is required, baijee may share your submitted identity documents with a regulated third-party verification provider. Such sharing is governed by a strict data-processing agreement that limits the provider's use of your data solely to the verification task.
6.3 Game Technology Providers. Casino game software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive limited technical data (such as a session token and game round ID) to enable game play. These providers do not receive your full identity or financial data.
6.4 Legal and Regulatory Disclosure. baijee may disclose personal data to law enforcement authorities, financial intelligence units, or other competent bodies where required or permitted by applicable law — for example, in connection with an investigation into money laundering, fraud, or underage gambling. In such cases, baijee will disclose only the data specifically required and will record the disclosure.
6.5 Corporate Transactions. In the event that baijee undergoes a business restructuring, merger, or acquisition, personal data held by baijee may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer that materially affects your rights under this Policy.
7.1 baijee uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit baijee.org. They allow us to remember your session, preferences, and browsing behaviour across visits.
7.2 The types of cookies used by baijee are as follows:
7.3 You can manage your cookie preferences through your browser settings. Most modern browsers allow you to refuse cookies entirely, delete existing cookies, or be notified before a cookie is set. Please note that disabling strictly necessary cookies will prevent the platform from functioning correctly.
8.1 baijee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
8.2 While baijee takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials. If you suspect that your account has been compromised, you must contact baijee support at [email protected] immediately.
9.1 baijee retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention timelines applied by baijee are set out below:
9.2 When personal data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. baijee conducts periodic data audits to ensure that data is not held beyond its required retention window.
10.1 Right of Access. You have the right to request a copy of the personal data that baijee holds about you. We will provide this in a structured, commonly used format within 30 days of your verified request.
10.2 Right to Rectification. If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-level data such as your name or contact number, you may also update these directly by contacting support.
10.3 Right to Erasure. In certain circumstances, you have the right to request that baijee delete your personal data. This right is subject to limitations — for example, we cannot delete data that we are legally required to retain for AML or audit purposes. Where erasure is not possible, we will explain the reason and, where appropriate, restrict processing instead.
10.4 Right to Restriction of Processing. You may request that baijee restrict the processing of your personal data in certain situations — for example, while a dispute about data accuracy is being resolved, or while an objection to processing is being assessed.
10.5 Right to Data Portability. Where processing is based on your consent or on contract performance, you have the right to receive your personal data in a machine-readable format so that it can be transferred to another provider.
10.6 Right to Object. You have the right to object to processing carried out on the basis of legitimate interest, including profiling for responsible gaming purposes. baijee will honour such objections unless there are compelling legitimate grounds that override your interests.
10.7 Right to Withdraw Consent. Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
10.8 To exercise any of these rights, please submit a written request to [email protected], clearly stating the right you wish to exercise and including sufficient information for baijee to verify your identity. baijee will not charge a fee for reasonable requests.
11.1 baijee may send promotional messages, bonus offers, and platform updates to players who have opted in to receive marketing communications during registration or subsequently through account settings.
11.2 Marketing communications from baijee may be delivered via email, SMS to your registered Bangladeshi mobile number, or push notification if you have enabled them on a supported device.
11.3 You may opt out of marketing communications at any time by:
11.4 Opting out of marketing communications does not affect the delivery of transactional messages — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent on the basis of contract performance and cannot be disabled while your account remains active.
11.5 baijee will not use your data to serve targeted advertising on third-party platforms without your explicit prior consent. Any such initiative will be clearly identified and will include a straightforward opt-out mechanism.
12.1 The baijee platform is strictly intended for adults aged 18 and above. baijee does not knowingly collect personal data from any person under the age of 18. If we discover or reasonably suspect that an account has been created by a person under 18, that account will be immediately suspended, any balance will be forfeited, and all personal data associated with the account will be deleted in accordance with our data retention policy.
12.2 If you are a parent or guardian and believe that a minor in your care has created a baijee account, please contact us immediately at [email protected] so that we can take appropriate action without delay.
13.1 The baijee platform may contain references or links to third-party services such as payment providers (bKash, Nagad, Rocket, Upay) and game software providers. When you follow a link to a third-party site or interact directly with a third-party service, you leave the scope of this Privacy Policy. baijee is not responsible for the privacy practices or data handling of any third-party service.
13.2 We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the baijee platform, particularly your mobile banking or payment wallet provider.
14.1 baijee reserves the right to update this Privacy Policy at any time. When material changes are made, we will publish the revised Policy on this page and update the "Last Updated" date shown at the top. For significant changes affecting how we process personal data, we will also notify registered players by email where reasonably practicable.
14.2 We encourage you to review this page periodically to stay informed about how baijee is protecting your data. Your continued use of the platform following the publication of any updated Policy constitutes your acceptance of those changes.
15.1 If you have any questions, concerns, or complaints about this Privacy Policy or about how baijee handles your personal data, please contact us using the details below. We take all privacy concerns seriously and will respond promptly.
15.2 When submitting a data rights request or privacy complaint, please include your registered email address, a description of your request or concern, and any relevant reference numbers so that we can identify your account and respond efficiently.
15.3 baijee is committed to resolving all privacy complaints fairly and transparently. If you are not satisfied with our response, you retain the right to escalate the matter through the appropriate legal channels applicable in your jurisdiction.
Every measure listed below is actively in place for all registered baijee players in Bangladesh, from the moment you create an account to the day you choose to close it.
Every session on baijee.org is protected by SSL/TLS encryption. Data transmitted between your device and our servers — including login credentials, deposit details, and game activity — is fully encrypted in transit.
Access to systems containing personal data is granted only to staff who genuinely need it for their role. All access is logged, audited regularly, and revoked immediately when no longer required.
baijee has never sold, rented, or traded personal data to third parties for commercial gain, and never will. Your data is used solely to operate your account and improve your experience on the platform.
baijee publishes specific retention periods for every category of personal data. When data is no longer needed, it is securely deleted or anonymised — we do not hold data indefinitely.
You can access, correct, export, or request deletion of your personal data at any time by contacting the baijee support team. We respond to all data rights requests within 30 days.
Promotional emails and SMS messages are only sent with your consent. You can unsubscribe from marketing communications at any time with a single click — no friction, no delay.
baijee combines a secure, privacy-first approach with an exciting range of cricket betting, live casino, and slot games — all available in BDT with instant bKash and Nagad transactions.